The Story

This is the story of my effort for enhancing my skills in user research in the process which I gave my best to improve a master’s program in Hochschule Darmstadt.

Problem statement

Expanded Media Studies, as a relaunched educational program, needed a more definitive grasp of student expectations to prepare them for a rapidly changing media industry.

Background

Leadership in the Creative Industries master's program in Hochschule Darmstadt following the market demand for emerging media experts relaunched with a new agenda and title:
Expanded Media Master of Arts

As one of the pioneering students admitted to this newly established program, I have had the privilege of being at the forefront of the Expanded Media Master journey.

I invested my best efforts in understanding users' needs and preferences to create user-centered solutions. In doing so, I aimed to contribute to the program's continuous improvement and support the students' growth.

In April 2022, I presented my thesis, as my contribution to the field, titled 'Redesigning the Student's Experience in Expanded Media Studies from the Perspective of Graduates and Potential Employers.'

Accomplishments

Utilized literature study and interviews to define design requirements and user needs
Identified significant issues during the study using affinity mapping and data analyses
Used problem-solving methods to form a comprehensive and preventive resolution
Delivered suggestions for improvement to the administration

Comin soon...